Royal Park Shiodome Tower website personal information policy
Royal Park Shiodome Tower Co., Ltd. (hereinafter referred to as "the Hotel") understand that any information that identifies the customer to whom such information pertains (hereinafter referred to as "personal information") is important. The Hotel has created an information management policy and accordingly handles personal information with care. Please read the following basic policy addressing the handling of personal information:
Basic guidelines for the Use of Personal Information
1.Personal Information is offered in the following instances.
The Group uses personal information about its customers for the following purposes:
1） Room Reservation
2） Documents for Wedding Application
3） Application for use of Banquets and Restaurant facilities.
4） Subscribing or unsubscribing to mail magazines
5） Surverys and Questionnaires
2.Intended Use of Personal Information
The Hotel utilizes this personal information in the following instances.
1） For the Hotel's accommodations, food service, banquets, and other operations
2） When the Hotel seeks to contact the guest for a particular reason.
3） For use as non-personal, statistical information relating to the betterment of the Hotel's services and products.
3.Extent of collecting personal information
The hotel acquires only as much information as is necessary for offering its various services.
This minimum information that is collected , is clearly defined by way of an indicative mark.
4.Maintaining personal information
The hotel acquires the minimum information required for offering its services and does not collect any other information as a pre condition to offering any of its services.
This minimum information that is collected , is clearly defined by way of an indicative mark.
5.Disclosing Personal Information to a Third Party
The Hotel does not disclose personal information to any third party except in the following cases:
1） When the confidentiality agreement extends to the private companies that handle operations such as reservations or mail magazine etc.
2） Where the customer to whom such information pertains has agreed to the disclosure
3） Where such disclosure is required by law
4） Where it is necessary to avoid a life-threatening risk or other specific risks of physical injury or damage to property, but it is difficult to obtain the consent of the customer to whom such information pertains
6.Joint Use of Personal Information by this Hotel and its group companies.
Joint use of personal information by this Hotel or Royal park Hotel and Spa and any of their group Hotels, is allowed but restricted only towards the purpose of offering any of their services.
7.Protecting Personal Information
The Hotel has established an information management committee to ensure that personal information is protected from unauthorized access.
1） The Hotel implements safety measures in terms of systems as well as operations and management to prevent unauthorized access to the systems and to protect personal information from loss, destruction, falsification, and leakage.
2） Personal profiles are stored on a system secured by a firewall, security software specifically designed to prevent access from the outside.
3） Any personal information sent and received on the Hotel's websites is SSL (Secure Sockets Layer) encrypted.
4） Collecting Information from the Website
The hotel does not practice collecting personal information from the "cookies" generated on the website. The information on the website that is recorded in the access log is used only for understanding the site statistics or for investigating any hacking of the site.
8.Internal System
The Hotel implements the necessary safety measures to ensure that employees protect the personal information of its customers, including the proper supervision of outside outsourcing companies.
9.Personal Information on Linked Pages
The Hotel's websites provide links to third-party websites (of companies or groups) in order to provide customers with convenient access to useful information and services. The Hotel assumes no responsibility for personal information collected on the linked pages.
10．「ロイヤルパーク汐留タワー ウェブサイト 個人情報の取り扱いについて」の内容変更
If you need to change or delete your registered personal information, please contact the hotel where you registered your information as quickly as possible to ensure that services are provided in a prompt, efficient manner.
11.Contact Us
Please contact the management for any queries with regard to the handling of personal information.
Administration Department, Royal Park Shiodome Tower Co., Ltd.
Address: 6-3, Higashi-Shinbashi 1-chome, Minato-ku, Tokyo 105-8333 Japan
TEL: 03-6253-1111
Please forward your written inquiries on the content of personal information to the address above by mail.
Royal Park Shiodome Tower Co., Ltd will reply to you in writing. (We may charge a fee for processing.) Please be advised that the Hotel may ask you to come to the office for identification depending on the nature of your inquiry.
