Do you provide any anniversary/celebratory services?
Orders of birthday cakes, Champagne, flowers are accepted at a charge.Contact relevant departments for details.
Birthday cakes can be ordered four days prior to the date of arrival
TEL: 03-6253-1133 (Food and Beverage Department)
Champagne can be ordered four days prior to the date of arrival
TEL: 03-6253-1133 (Food and Beverage Department)
Flowers can, in principle, be ordered up to and on the date of arrival.
TEL: 03-5537-2980 (Jane Packer)
If you would like to order specific flowers, please contact us seven days prior to the date of arrival.
- How does the hotel accommodate children?
- Can I request a room meeting my specific preferences, such as a non-smoking room or a room on a higher floor?
- Can guest rooms accommodate three people?
- Is early check-in or late check-out possible?
- I want to have my baggage checked in before I check-in. Is this possible?
- What is your cancellation policy?
- Is there a waiting list for cancellations?
- Can I use guest rooms during the day?
- Can I accumulate airline mileage points?