Guest room specifications

• What sizes are the guest rooms?
• What size are the beds?
• How about the size of bathtubs?
• I use a wheel chair. What is the width of the room entrance doorway?
• Are there any connecting rooms?
• Do you have room service?
• What are the guest room amenities and facilities and what items may guests borrow?
• Can videos or DVDs be viewed in the guest rooms?
• Do guest rooms have an Internet connection?
• What are the specifications of the in-room PCs?

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Requests concerning accommodation and other services

• How does the hotel accommodate children?
• Can I request a room meeting my specific preferences, such as a non-smoking room or a room on a higher floor?
• Can guest rooms accommodate three people?
• Is early check-in or late check-out possible?
• I want to have my baggage checked in before I check-in. Is this possible?
• What is your cancellation policy?
• Is there a waiting list for cancellations?
• Can I use guest rooms during the day?
• Can I accumulate airline mileage points?
• Do you provide any anniversary/celebratory services?
• Who should I make contact with, if I left my belongings?

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Payment

• Do you accept credit cards?
• Do you accept debit cards?
• Do you accept gift certificates?
• How much do you require as a deposit?
• How do I pay in advance?

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